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Frequently asked questions

How does your 30-day money back guarantee work?

You can try the product for 30 days and if you're not satisfied for any reason, simply contact us to start your refund process. Click here to start chat.

Can I exchange the product?

Exchanges are available depending on product availability. Please contact us if you'd like to make an exchange and our friendly staff will be happy to help you. If we do not have the product available, we'll issue a full refund to you.

How do I track my order?

We'll email the tracking information to you the same day that the product has been sent out.

Can I use the product and still get a refund

Yes. You can open the product, try it for 30 days and still receive a full refund.

When will you send out the product?

Once your order has been confirmed, we'll send out your product the next day.

How do I contact someone if I need help with my order?

Live chat is available everyday from 0800-2400 in Thailand (Indochina Time). If you contact us outside business hours, simply leave a message and we'll get back to you within 8 hours. To contact us, click here.

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